Some great advice here. Thanks to all.
I never thought of using an exacto knife, this is the first thing I'l try. I also never thought that someone may have used double-sided foam tape! This is likely the problem because the pups don't move in any direction (can't even rock them) and one of the pup tabs isn't touching the side. The finish is matte, but I don't want to snag the top wood, so an exacto to make some room, then bend the tabs and use mini j-bars (modified allen keys) to pry them up. I'll order new pups and perform the surgery next week or so. I'll post pics of the operation.
Low quality pics:
This pup tab has some room, but no movement.
Top down view - poor angle.
This tab is touching the route.
The guitar