Brian Posted April 23, 2003 Report Share Posted April 23, 2003 Due to a consistant problem with the server the forum may move soon, if it does the forum address should stay the same but just incase it does change you can always access it from the link on this page. After it was down today I of course took action and the tech's replied with this: Greetings, Let me first say that we at IPS understand and share your frustration with this unforseen downtime. Our primary DNS server's security was compromised and to that end we have been forced to enter into an emergency rebuild of this machine. Although the server your site is on is still functioning, you may have trouble connecting to it as the primary DNS is the machine which directs visitors to the proper server when they request your site. We take pride in our ability to service our customers in a professional manner and this downtime is a source of great embarassment to our company. The instability of our current hosting solution has prompted our company to make an investment in our customers and our network. To that end, we have purchased a group of new, high-quality machines on a faster network and are ready to move all our hosting functions to that network. If you would be so kind as to give us permission to move your site to our new network we will give you a credit on your account of $10.00 to help make up for the downtime involved. There will be some downtime in this move but in the end you will be on a faster and more stable network directly managed by our staff. You will lose no data in the move and all your account settings and preferences will be maintained. In the event you approve this action you may have to change your domain's DNS zone or other information and if that is the case we will inform you of the changes you must make before we initiate the transfer. Let me say again that we share your frustration with this hosting downtime and hope you take advantage of the hosting credit and move to our new network. For verification purposes - please provide us with your FTP username and password. As an FYI, once this information is received - I will place the ticket on hold until we are ready to commence the transfer. Thank you for your patience and understanding. Regards, Craig Watkins Invision Power Services San Diego, Ca Quote Link to comment
Brian Posted May 4, 2003 Author Report Share Posted May 4, 2003 Just put the order in for the move so the forum will go down for a short time. Remeber if the URL does move you will always be able to locate it within 24 hours off the main site forum page for those of you that use a bookmark to get here. Quote Link to comment
francelj Posted May 5, 2003 Report Share Posted May 5, 2003 ....during that screen 2 users were active...another reason to move... Quote Link to comment
PaulNeeds Posted May 5, 2003 Report Share Posted May 5, 2003 I hit that too. Subesequently, only 1 new messge since last visit, and I'd had a few notifications of new ones by email! Quote Link to comment
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