Ok here are some updates. I had the guitar tech remove the neck, which he did successfully. Then I had him add a shim to he pocket to both raise the neck and add the proper angle. He seems to be quite slow, and is not understanding things. He keeps saying that if the angle is too great then the strings will not play at the top frets. I dont think he is correct in this case.
I had him contact me to check his work before he glued again. Today I saw the shim and it still wasnt right!! I tried explain to him that the shim was too high and he needed to angle it, but he said it couldnt be done.
I took the guitar back home, and decided that I can do this, with my own common sense and education, and some of your help.
After examining things, I know what needs to be done. The shim needs to be angled a little bit, and possibly thinned. I am going to do this in steps and slowly, so that I get it right. I will take some pictures and attach, so you can see what the guy was doing and what needs to be done to improve this.
Dre