Great advise, I was gonna suggest a fix, but get ALL your money back before sending it back. A word about neg feedback, I got what was called a retalitory feedback after leaving a neg for scum who never paid and never contacted me...went through all the Ebay channels, so I neg'd him. Immediately he negs me, calling me a rip off. I can't remove his neg without paying Ebay for some legal BS, not worth it...it's a crap shoot at best, just beware for some **** if this punk is who he really is, a con man who got caught and just may have the last word...I hate punks like that. Good luck.