Y'know, I don't know Ed Roman. I've never dealt with him personally and I seriously doubt that I ever will for several reasons. Not the least of which are the negative experiences that several people I know and trust have had with him. Also some of the statements he's made on his website give me the same feeling as that car salesman who tried to sell me two different "Certified" BMW 7 series, one with a broken steering wheel and the other with a broken trunk and stereo (specifically I'm thinking about how he LOVED Ibanez guitars then, when his contract got cancelled he not only started talking badly about them, but *ALL* Japanese guitars. There are other things, but the xenophobic statements have always struck me as asinine).
Look, Ed might be the sweetest most kindest mostest honestest businessman ever to crawl from the womb, but that's not only not his reputation, but that's not the impression he gives a good number of people who've attempted to deal with him. If you want people to stop speaking badly of Ed it might be good to get Ed to stop giving them reason to.